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Covid-19 Updates

We are committed to provide you with a safe environment at 98 Acres Resort & Spa. As we look ahead to the future of hospitality and travel, we are implementing full-scale enhancements to our already stringent health and safety procedures. Please refer below to see as we are redefining our safety standards and we will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates. ......................................................................................................................................................................................................................

Public Spaces / Front Office

  • Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.
  • On arrival, we will record the temperature and guest information cards will be handed over to be filled. Upon satisfactory results the guests will receive a hand band for easy identification.
  • Hand washing stations and shoebath (sanitiser) will be placed at the reception.
  • Disposable paper towels will replace the standard towels for further safety.
  • A video demonstration will display on the TV and safety instructions will be available around the premises.
  • luggage will be sanitised and tagged accordingly before sending into rooms.
  • All the menus and the guidebooks will be sent via WhatsApp to avoid cross contamination.
  • Signage in public spaces will remind our guests to maintain social distancing. While our staff will adhere to the same protocols.
  • Hand sanitizing stations are being installed around the hotel premises, around working stations and public areas for the use of guests and hotel staff.
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Accommodation

  • In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with recommended cleaning products/disinfectants. i.e- Portable device, hard surfaces of furniture, walls, doors, handles windows, bathroom fittings, guest information books, remote controls, door handles and entire floor etc.
  • Fresh towels will be provided in sealed paper bags.
  • Used linen will be washed in high temperature using recommended cleaning products and will prepare with extreme care and minimal human handling.
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Restaurant/Bar

  • You will be escorted to the allocated tables
  • Hand wash and Hand sanitizer will be available throughout
  • Salt & pepper sachets will replace the salt & pepper shakers
  • We will minimise using garnishes to satisfy the food safety standards
  • Food will be served with covered plates with sufficient temperature.
  • Tables and chairs will be sanitised after each and every use
  • Room Service will be provided with covered trays and the staff will hand over the food at the door to avoid cross contamination.
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General protocols

  • Hotel staff will be using proper PPE all times
  • Staff go through the same safety measures with the temperature check, hand wash, hand sanitiser and shoe wash before entering the restaurant.
  • The general areas will be sanitised regularly
  • Cash will be kept in a heated cash float.
  • Only in-house guests will be allowed to dine in at the restaurant
  • Staff will be allocated to certain areas and certain duties to control and to avoid cross contamination
  • Pens and signing pads to be sanitised after every use.
........................................................................................................................................................................................................................ We invite you to continue to join us online to see updates and share your favourite travel stories and memories, as well as the people and places inspiring your future travels. Thank you for your understanding and support during this challenging time; we look forward to welcoming you again. Please download the prevention protocols before the arrival to reduce the check-in time
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